How to Purchase

1．Select a product

・Please check the details and enlarged images of the products and select the product of your choice.

2．Add items to the "Shopping Cart"

・After confirming the product details, select the quantity and click the "Add to cart" button.

3. Check the contents of the "Shopping Cart”

・Please check the contents of the "shopping cart" displayed.
・If you wish to change the number of items, please click the "Update cart" button after re-entering the "Quantity".
・If you want to delete an item, click the "❌" button.
・When you click the "Calculate Shipping Cost" button in the "Cart Totals" table, you will see a box to enter your address,But there is no need to fill in any particular information here.There will be a field to fill in later.

4. Proceed with your order

・After confirming the contents of your "Shopping Cart," click the "Proceed to checkout" button.

5. Enter your information in the order form

・Please enter your information.
・The shipping cost in the "Order" section will be determined when you fill out the "Billing details".
・Or the shipping cost will be determined when all the address fields in the "Do you want to ship to a different address?"

6. Select a payment method

・Please select your payment method under the "Your order" column.
・Please read the Terms of Use and check the box to agree.

7. Click the "Place order" button

・If you are satisfied with your order, click the "Place order" button.

8. Order Completion

・ We will send your order details to your e-mail.

・If you wish to order by fax, please print out the order form linked below and place your order using the fax number below the form.

　☆Fax specified order form >>>Fax number: 03-5614-7192

*For details on "cash on delivery fee and shipping charges," please submit the form with the blank space provided, as the person in charge will contact you by e-mail with the "total amount to be paid" at a later date.

If you wish to place an order via email, please refer to the 'Required Order Information' below and send your order to the following email address.

《Required Order Information》

Date of payment:
Name of product:
Item Number:
Artist Name:
Quantity:
Price (tax included):
Payment Method:
Name:
Address:
Phone:
FAX number:

Email Address:ord@artcafe.co.jp

The shipping fee will be charged separately, so the person in charge will contact you later by e-mail with the total amount to be paid.

・Please pay upon receipt of the goods (cash or credit card).
・The limit is 300,000 yen. Please note that this total includes the product price (tax included), shipping cost (tax included), and cash on delivery fee (tax included).
*Please note that while it is possible to make purchases over the limit amount via the cart, you will later receive an email requesting a change in payment method.

[COD fee]

COD amount		～9,999yen	: COD fee	330yen (incl. tax)
COD amount	10,000yen	～29,999yen	: COD fee	440yen (incl. tax)
COD amount	30,000yen	～99,999yen	: COD fee	660yen (incl. tax)
COD amount	100,000yen	～300,000yen	: COD fee	1,100yen (incl. tax)

The COD amount is the total amount of the product price (including tax), shipping charges (including tax), and the COD fee (including tax).
*Please note that there may be changes in the method of settlement of accounts.

・The product will be shipped after payment is confirmed.
・We will ship within 10 to 15 business days after receiving your payment.
・Please note that bank transfer fees are the responsibility of the customer.

＜Beneficiary Information＞
[Beneficiary Bank] Mitsubishi UFJ Bank
[Branch] Shinjuku Shintoshin Branch
[Account Type] Ordinary Account
[Account Number] 5890623
[Account Holder] Art Cafe Co., Ltd.

*Please make your payment within 7 days of placing your order. If payment is delayed, we ask that you contact us to let us know. If we do not hear from you and 7 days have passed, your order will be cancelled.

・We use Square [credit card payment].　

*The following credit cards are accepted.
　VISA, Mastercard, American Express, JCB, Diners Club, Discover Card

Shipping charges are automatically calculated by region and product size as shown below.

・Products are usually delivered within 10 business days after order confirmation.
・For orders placed by bank transfer, we will ship within 10 business days after confirming receipt of payment.
・In the event of a significant delay in delivery, we will notify you by phone or e-mail.
Please note that we are not able to ship overseas.
・If your order has not arrived after more than 10 business days, please contact us.

*Please contact us within 7 days of receiving the product for returns. If there is any damage, breakage, or incorrect item, the return shipping cost will be covered by our company.
・Please note that we usually do not replace or return items that have been stained, damaged, or scratched by the customer's convenience. If you wish to have the item repaired, please note that you will be responsible for the return shipping costs.